We collect information you provide directly to us, including personal identification information required for KYC compliance, transaction details, and communication records. We also collect technical information such as IP addresses, device information, and usage data.
Your information is used to provide our services, comply with legal obligations, prevent fraud, improve our platform, and communicate with you about your transactions and our services.
We may share your information with service providers, regulatory authorities when required by law, and in case of business transfers. We do not sell your personal information to third parties for marketing purposes.
We implement bank-level security measures including end-to-end encryption, secure data storage, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as necessary to provide our services and comply with legal obligations. KYC information is retained for at least 5 years as required by regulations.
You have the right to access, update, or delete your personal information, subject to regulatory requirements. You may also object to certain processing activities or request data portability where applicable.
We use cookies and similar technologies to improve your experience, analyze usage patterns, and prevent fraud. You can control cookie preferences through your browser settings.
Your data may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your information during international transfers.
As a registered MSB, we comply with anti-money laundering (AML) and know-your-customer (KYC) regulations. This may require us to collect, verify, and report certain information to regulatory authorities.
Our platform may integrate with third-party services for payment processing, identity verification, and other functions. These parties have their own privacy policies governing their use of your information.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.
For questions about this Privacy Policy or to exercise your rights, please contact us at support@tstech.info or call +1 778 300 1087.
Last Updated: January 2025
TruStart is operated under MSB Registration: M20145008